At zhenhoa.com, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect the information you provide when you visit our website or make a purchase.

  1. Information We Collect

We may collect the following types of information when you visit our website, create an account, or make a purchase:

  • Personal Information: This includes your name, email address, phone number, billing and shipping address, and payment details.
  • Non-Personal Information: This includes data such as browser type, device information, IP address, and browsing activity on our website.
  • Cookies: We use cookies to enhance your shopping experience and improve the functionality of our website. Cookies help us remember your preferences, keep track of your shopping cart, and analyze site traffic.
  1. How We Use Your Information

We use the information we collect for the following purposes:

  • Order Processing: To process and complete your orders, including shipping and billing.
  • Customer Service: To respond to your inquiries, provide support, and address any issues with your orders.
  • Marketing and Promotions: We may send you promotional emails, newsletters, and special offers related to our products. You can opt-out of these communications at any time.
  • Website Improvement: To analyze website usage, improve user experience, and personalize content based on your preferences.
  1. How We Protect Your Information

We take the security of your personal information seriously and implement reasonable measures to protect it, including:

  • Encryption: We use SSL (Secure Socket Layer) encryption to secure sensitive information such as payment details.
  • Access Control: Only authorized employees or third-party service providers with a legitimate need to access your information are allowed to do so.
  • Data Retention: We retain your personal information only as long as necessary for the purposes outlined in this policy, or as required by law.
  1. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with the following entities in certain circumstances:

  • Service Providers: We may share your information with trusted third-party vendors who assist with order fulfillment, payment processing, marketing, or other business functions.
  • Legal Compliance: We may disclose your information to comply with legal requirements or in response to a valid request by law enforcement.
  1. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: You can request access to the personal information we hold about you.
  • Correction: You can request corrections to any inaccurate or incomplete information.
  • Deletion: You can request that we delete your personal information, subject to any legal obligations.
  • Opt-Out of Marketing: You can opt-out of receiving promotional emails or marketing materials by clicking the “unsubscribe” link in our emails.
  1. Third-Party Links

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party websites you visit.

  1. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 13, we will take steps to delete that information.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page, and the date of the latest update will be noted at the top of the policy.

  1. Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at ouhou2563@gmail.com. We will be happy to assist you.